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Frequently Asked Questions
How does the pricing work?

Our chef-inspired gourmet healthy meals start at $11 if bought on a subscription plan or cost $12 when bought A La Carte or through our Meal Packs. You can ensure we have the best deal for the quality we offer.

Where are the menus?

Menus are posted on our site, for you to preplan your weeks. If you are signed up to receive SMS messaging, we will alert you when our new menu is posted. Your menu options include: Ala Carte items, Subscriptions, Meal Packs, Breakfast and Entrees

What days will my food get delivered?

Currently, our delivery days are Tuesday mornings and Friday mornings. *Check our menu for special holiday menus with different delivery days. Delivery Cut Off Times: To receive Tuesday delivery, place your order by Friday (before) 11:59 PM EST. To receive Friday delivery, place your order by Tuesday 11:59 PM EST. Please Note: we provide different meal options for each delivery day.

How do I heat my meals?

For Microwave: Loosen lid and place in microwave. Heat for 2 minutes. If needed, heat on 30- second intervals until the desired temperature is reached. Enjoy! *Microwave times may vary due to watts per unit. For Conventional Oven: Separate side from protein and place in oven-safe containers. Do NOT use plastic containers. Heat oven to 350. Reheat protein for 5 minutes before adding sides. Total reheating time will be 15-20 minutes, depending on your oven.

What if I do not want a subscription?

No problem, you still have choices! You can pick your choices from our menu under the A La Carte section and or our meal packs.

How do subscriptions work?

Zero Doubt Club offers subscription plans that help take the stress of cooking out of your busy life. All you need to do is set up your profile, preferences, filters online and let our site help you choose your meals. When selecting your subscription, choose between the delicious and healthy entrees. With the subscription plan you'll be billed weekly and the price per meal is discounted. Choose how many days you would like to receive food for during the week and how many meals per day. Once you have decided on a plan proceed to your cart to review your subscription plan. Register to get started!

How do meal packs work?

Choose a day you would like to have your meals delivered to you. We deliver on Tuesday and Fridays! Select your combinations of meals you would like to receive. You can choose your meals or have our site randomly select what we deliver to you. You are welcomed to order additional meal packs. Once you are done, proceed to view your cart and review your meal choices and the breakdown of your total. If you're satisfied, proceed to shipping and select where you would like us to deliver your food.

Is there a deadline to order meals?

Yes, since we cook and prepare all our meals fresh, we have to have an accurate count on all ingredients. That is why we ask that all orders for Tuesday delivery be placed by Friday before 11:59pm EST. For Friday deliveries, all orders need to be placed by Tuesday before 11:59pm EST. If there is ever a question or issue, please call us at (216) 220-5878 or email us at cs@zerodoubtclub.com to let us know!

What do you do with the containers?

Whatever you want! They are recyclable and reusable, so either clean them and keep them or donate them locally! We can and will take them back as well :)

What do you do with the delivery cooler bags?

Please return them when you receive the next order.

What are the macros on your meals?

Each meal has its unique macro breakdown label. Most meals range from 400 to 600 calories.

Is there a contract?

Our meal plans are week to week. All we ask is that you submit your cancellation before deadlines.

Is there a discount for referring anyone?

YES! you get $50 automatically on your digital wallet. Simply go to your profile > My identity and hit INVITE A FRIEND! follow the steps and both you will get $50 and your friend will get $20 off their first order.

When’s the earliest I can receive meals?

We deliver meals twice a week, place your order today and receive meals in the following 3 days. Select delivery dates at check out.

What does "W30" mean?

W30 means Whole 30. Whole 30 is a diet type that temporarily eliminates "trigger" foods. These foods may make you feel not so great.

How many diet types do we offer?

CLEAN AND HEALTHY, that is our least restrictive diet. WIth clean and healthy you still get dairy, starches and legumes DAIRY FREE, this contains no milk product (most of our meals are Dairy Free) GLUTEN FREE, meals contain no ingredients with gluten, and gluten agents i.e. "pastas, wheat, bread" (most of our meals are Gluten Free) LOW CARB, these are meals that have no starches. i.e. "rice, pasta, bread, potatoes" VEGETARIAN, these are meals that contain no animal products or byproducts WHOLE 30, our most restrictive diet. It helps you eliminate trigger foods. These meals do not contain grains, legumes, dairy, sugars, MSG, soy, alcohol and sulfates

How do I order?

Under the "Order" drop down menu, you will see 4 options. Extras-these are extra retail items that would not be considered a meal Ala Carte-these are menu items that you can purchase without a subscription. These include all salads, entrees, and additional add-on items, in case you wanted to build your own meal Meal Packs-this option is great if you are looking to purchase more than two meals without a subscription. We suggest buying a meal pack if you are looking to try us out or wanting to purchase meals as a gift. Subscriptions are the best option if you would like your meals delivered regularly without hassle and pay less per meal :) You choose how many meals you would like per week, along with your meal preferences, and we will do the rest!

How to navigate choosing your meal selections?

First, you will notice the delivery dates we offer. Be sure to pick the correct delivery date before scrolling down to our menu. Note: we deliver different entrees on each delivery day. Choosing your meals-all meals are listed in alphabetical order. However, if you would prefer to see certain types of meals, or types of diets, you can use our filters to the left of your screen. Just check each box, under Type and Diet, and you will be able to see the exact meals you are looking for.

Is there a minimum amount you need to spend per order?

There is a minimum amount of $30 per order.

Can you buy food just once?

Yes. You can buy food just once. This makes it convenient for customers who want to try out the food or are purchasing it as a one time gift for someone else.

Do you need to purchase a subscription?

No. You do not need to purchase a subscription to order. Simply order from our Al la Carte or Meal Packs menu for one time purchases.